Technical Support

 

The company's products sell well in domestic and foreign markets. On the basis of accumulating talents, technology, brand and scale advantages, the company has also strengthened the construction of market networks and gradually opened up the third-tier market on the basis of the primary and secondary markets.

 

Quality builds the brand and puts wings on the brand

The security brand is positioned in technology, fashion, and internationalization.

The security features are applicable, superior, and high grade

The construction brand is built and supported by products, quality and service.

The logo of the Anka brand reflects the infinity, communication and extension of modern science and technology and humanity.

In the process of using the product, if the customer finds that the product can not be used normally, he can immediately consult the after-sales service department of the marketing center, and explain the model, specification, use environment, fault condition, purchase date and service requirements of the product used. After the after-sales service department has put forward the handling suggestions, if it still cannot be resolved, then decide to send someone or do other treatment.

The company mainly produces fixed ball valve, ball valve, flange ball valve, thread ball valve, ball valve, three-way ball valve, hard seal ball valve, pipeline ball valve, forged steel ball valve, electric ball valve, pneumatic ball valve, gate valve, globe valve, non-return Valves, filters, etc.

 

1. Under the normal conditions of storage, transportation, maintenance and product use of the customer, if the product cannot be used normally due to the manufacturing quality problem, provide three bags (warranty, return, replacement) service.

2. When receiving feedback on quality information, the handling opinions will be submitted within 24 hours, and the problem will be rushed to the site within 100 hours. After normal operation, the reasons will be analyzed and the responsibility will be clarified.

3. Provide the necessary technical documents and product qualification certificates for the factory products.

4. Provide spare parts, spare parts and installation, commissioning, maintenance services and technical training for relevant personnel in time according to customer needs or agreements.

5. Large-scale engineering projects will be organized, tested, and inspected according to the requirements of the bidding documents, and will be matched with the customer's site acceptance.

6. Organize the procurement of raw materials and parts and the production and inspection of products in strict accordance with the IS09001 standard.